Privacy Policy

Privacy Policy

This privacy policy outlines how Naked Kiwi manages and safeguards the information you provide to Naked Kiwi while using this website. Naked Kiwi is dedicated to protecting your privacy. If we request specific information through which you can be identified during your use of this website, rest assured that it will be handled solely in accordance with this privacy statement. Naked Kiwi reserves the right to modify this policy occasionally by updating this page. We recommend you review this page periodically to ensure you agree with any amendments.

What we collect

We may gather the following information:

  • Name
  • Contact details, including email address
  • Demographic data such as postcode, preferences, and interests
  • Additional information pertinent to customer surveys and/or promotions

For a comprehensive list of the cookies we gather, please refer to the "List of cookies we collect" section.

What we do with the information we gather

The information we collect is used to better understand your needs and enhance the service we provide. Specifically, we use the information for the following purposes:

  • Maintaining internal records.
  • Utilizing the information to improve our products and services.
  • Sending promotional emails periodically about new products, special offers, or other information that might interest you, using the email address you have provided.
  • Occasionally, we might use your information for market research purposes. This could involve contacting you via email, phone, fax, or mail.
  • Tailoring the website to better align with your interests, using the information gathered.

Security

We are dedicated to safeguarding the security of your information. To prevent unauthorized access or disclosure, we have implemented appropriate physical, electronic, and managerial measures to protect and secure the information we collect online.

How we use cookies

A cookie is a small file requesting permission to be placed on your computer's hard drive. With your consent, the cookie is added, aiding in the analysis of web traffic or notifying you when you visit a particular site. Cookies enable web applications to treat you as an individual, customizing their operations to your preferences by collecting and remembering information about your likes and dislikes.

We employ traffic log cookies to identify which pages are being utilized, helping us analyze web page traffic data and improve our website to better suit customer needs. This information is exclusively used for statistical analysis and then removed from our system.

In essence, cookies assist us in enhancing your experience on our website by allowing us to track which pages you find beneficial and which you do not. It's important to note that cookies do not provide us with access to your computer or any personal information about you, apart from the data you opt to share with us. You have the choice to accept or decline cookies. While most web browsers automatically accept cookies, you can modify your browser settings to decline cookies if you prefer, although this might limit your ability to fully experience our website.

Links to other websites

Our website may include links to other sites that might be of interest to you. However, once you use these links to leave our site, please be aware that we do not have any control over these external websites. Consequently, we cannot be held responsible for the protection and privacy of any information that you provide while visiting such sites, as they are not governed by this privacy statement. We advise you to exercise caution and review the privacy statement relevant to the website in question.

Controlling your personal information

You have the option to limit the collection or use of your personal information in these ways:

  • Whenever you are prompted to fill out a form on the website, search for the option to indicate that you do not want your information used for direct marketing purposes.
  • If you have previously consented to us using your personal information for direct marketing, you can withdraw your consent at any time by contacting us at support@nakedkiwi.nz.
  • We will not sell, distribute, or lease your personal information to third parties without your permission or unless legally required. However, with your consent, we may use your personal information to send you promotional information about third parties that we think you might find interesting.

You have the right to request details of the personal information we hold about you under the General Data Protection Regulation (GDPR) and the Privacy Act 1993 (the Privacy Act) and the Privacy Act 2020 (the Privacy Act 2020).

If you believe that any information we hold about you is incorrect or incomplete, please contact us as soon as possible at the provided address. We will promptly correct any information found to be inaccurate.

To contact our Privacy Officer

If you have any questions or concerns about how we handle your personal information, or if you wish to exercise your privacy rights regarding the personal information we hold about you, please feel free to reach out to our Privacy Officer using the following contact details:

Email: support@nakedkiwi.nz - Attention: Data Privacy Officer

For compliance with the General Data Protection Regulation (GDPR), our Privacy Officer also serves as our Data Protection Officer (DPO).

We aim to address complaints swiftly and informally. However, if you would like to file a formal privacy complaint, we kindly ask you to submit it in writing to our Privacy Officer, either via mail or email, as mentioned above. We will acknowledge receipt of your formal complaint within 10 working days.

List of Cookies We Collect

Below is a table detailing the cookies we collect and the specific information they store.

COOKIE name 		 COOKIE Description
CART
The association with your shopping cart.
CATEGORY_INFO
Stores the category info on the page, that allows to display pages more quickly.
COMPARE
 The items that you have in the Compare Products list.
CURRENCY
 Your preferred currency
CUSTOMER
An encrypted version of your customer id with the store.
CUSTOMER_AUTH
An indicator if you are currently logged into the store.
CUSTOMER_INFO
An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS
 Stores the Customer Segment ID
EXTERNAL_NO_CACHE
A flag, which indicates whether caching is disabled or not.
FRONTEND
Your sesssion ID on the server.
GUEST-VIEW
Allows guests to edit their orders.
LAST_CATEGORY
The last category you visited.
LAST_PRODUCT
The most recent product you have viewed.
NEWMESSAGE
 Indicates whether a new message has been received.
NO_CACHE
Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART
A link to information about your cart and viewing history if you have asked the site.
POLL
The ID of any polls you have recently voted in.
POLLN
 Information on what polls you have voted on.
RECENTLYCOMPARED
 The items that you have recently compared.
STF
 Information on products you have emailed to friends.
STORE
The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE
Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS
The products that you have recently viewed.
WISHLIST
An encrypted list of products added to your Wishlist.
 
WISHLIST_CNT
The number of items in your Wishlist.
_GA
Google Analytics tracking code to view website statistics.

 
What are Cookies and Their Purpose?

Cookies are small files that can be stored on your computer's hard drive once you give permission. The use of cookies offers several advantages. When you consent, cookies help identify your visits to specific websites and analyze web traffic. They also enhance your web experience by allowing web applications to tailor their operations based on your personal preferences, treating you as an individual.

For further information about cookies, please visit: http://www.aboutcookies.org.

At Naked Kiwi, we use traffic log cookies to identify which pages are being visited. This information, provided by the cookies, allows us to analyze web page traffic and customize our website according to our customers' needs. We use this data solely for statistical analysis purposes.

You have the option to accept or decline cookies through most web browsers. If you choose to decline cookies in your browser settings, you may not experience the full functionality of the website. By accepting cookies, we can track which pages are found useful by our visitors, aiding in enhancing user experience. Importantly, we do not gain access to your computer or any personal information about you through cookies.

This website utilizes the following cookies:

  • Google Analytics: This cookie enables us to observe user activities on our website, including but not limited to page views, source, and time spent on the website. The data is anonymized, presented as numbers, making it impossible to trace back to individuals, thereby ensuring your privacy. Through Google Analytics, we can determine the most popular content on our website, aiming to deliver more of what you find engaging and enjoyable.

    • Google AdWords: By using the Google AdWords code, we can identify which pages contribute to contact form submissions. This insight helps us optimize our paid search budget more effectively.
    • Facebook: We use retargeting codes to track when users view specific pages, which assists us in offering targeted advertising later on. You can manage your preferences or opt out at: http://www.networkadvertising.org/choices/

    • DoubleClick: We employ remarketing codes to record when users visit specific pages, enabling us to provide targeted advertising in the future. You can manage or opt out of this by visiting: http://www.google.com/privacy_ads.html

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    For guidance on how to manage or disable cookies on your devices, please refer to the following resources: